Pittsboro, NC – The cyber incident discovered on October 28 that affected Chatham County government’s network is still under investigation. Chatham County’s Management and Information Systems (MIS) Department, along with federal, state, and local partners continue working to restore the affected systems. A timeline has not been established for full service restoration, but we continue to make progress in our efforts. Updates on the restoration of services/systems will continue to be provided.
We are working around the clock to restore workstations in county departments and adapt our processes so we can continue serving the community. These efforts include establishing temporary email addresses and phone numbers for the public to reach us. A new web page has been created at chathamnc.org/cyberincident which includes a central directory for departments’ contact information as well as Frequently Asked Questions. More specific details can be found under each department’s individual web page. The cyber incident web page is also available en Español at chathamnc.org/incidenteciber.
The community is encouraged to monitor chathamnc.org, the web pages mentioned above, and the county’s social media channels (Facebook, Twitter and Nextdoor) for updates.
We have received tremendous support from the community. We greatly appreciate everyone’s patience as we continue to work through this situation.