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Pittsboro and Sanford: Merging for a brighter water future

Pittsboro, NC – On a pleasant Saturday morning, September 2nd, 2023, I sat down with Pittsboro Commissioner Kyle Shipp for a conversation. He shared insights into the town’s water situation and its merger with Sanford regarding water and sewer services. With a promise of improved water quality, lower rates, and increased development opportunities, my discussion with Kyle sheds light on the town’s future prospects.

The Water Situation in Pittsboro: A Year of Progress

Commissioner Shipp started the conversation on a positive note by emphasizing Pittsboro’s water quality. “We have some of the best water in North Carolina,” he proudly stated. The town recently celebrated the one-year anniversary of the Granular Activated Carbon (GAC) system, an investment that has yielded exceptional results.

Testing data for the GAC system has exceeded expectations. Shipp noted that it has achieved 100% removal of certain hazardous compounds and at least 93% removal of others. This system’s success is crucial for ensuring the safety and well-being of Pittsboro’s residents.

Environmental Concerns and Water Quality

Addressing concerns raised by the Haw River Assembly about pollutants coming downstream, Commissioner Shipp assured that the town is closely monitoring the situation. Efforts are in place to ensure that any contaminants are effectively managed. He mentioned that 1,4-dioxane levels have been relatively low recently, thanks to prompt actions taken by Pittsboro’s staff. Moreover, the Haw River Assembly’s river testing revealed a significant reduction in Per- and Polyfluoroalkyl Substances (PFAs) in the river overall. This reduction signifies that the recently installed filtration system is operatinge more efficiently and cost-effectively.

Coordinating with Sanford: The Merger Explained

Commissioner Shipp discussed the merger between Pittsboro and Sanford, providing insights into its implications for both towns. As of August, both towns approved the merger, and now, the focus is on coordinating the merger at the staff level. The merger aims to transfer the ownership and operation of Pittsboro’s water and wastewater utilities to Sanford.

With this merger, Sanford will take on the responsibility of providing water and sewer services to Pittsboro. This transition will eventually lead to water bills coming from Sanford, along with the provision of water and wastewater services. However, Pittsboro will still have a role in the allocation of sewer capacity.

Maintaining Critical Infrastructure

Shipp shed light on the necessity of the GAC system and the reason behind the previous rate adjustments. The three-and-a-half-million-dollar investment was essential to ensure the city’s water met rigorous quality standards. The results, evident in the one-year assessment, have proven this investment to be invaluable in safeguarding public health.

Benefits and Opportunities Arising from the Merger

As part of the merger, Pittsboro residents witnessed a welcomed reduction of five percent in water rates. This decision was made to alleviate some of the financial burden on customers. System development fees, associated with new connections, were concurrently adjusted to help offset costs.

The merger not only reduces water rates for Pittsboro customers but also opens doors to greater development opportunities. Pittsboro will see an increase in sewer capacity, a significant factor in promoting residential and commercial growth.

In about two years, Pittsboro will have approximately two million gallons of additional sewer capacity, followed by an additional three million gallons in the future. This increased capacity will enable residential and commercial development that was previously hindered due to a lack of sewer infrastructure.

Looking Ahead: Challenges and Solutions

As the population of Pittsboro continues to grow, Shipp emphasized the importance of planning for future capacity needs. Projects of this magnitude demand careful consideration, but the benefits in terms of development and improved services will be felt for years to come.


Quick notes


Go to YouTube to watch the Pittsboro commissioner Kyle Shipp discusses the water situation video.

00:09 The water situation in Pittsboro has improved greatly, with some of the best water in North Carolina.

02:14 Testing shows significant reduction in PFAs in the river. Merger with Sanford approved.

04:22 Sanford will take on responsibilities and complete projects related to sewer and water in Pittsboro.

06:16 Pittsboro and Sanford systems merged, resulting in lower rates for Pittsboro customers and new job opportunities for employees

08:22 The water system in Pittsboro was upgraded in 18 months, resulting in improved water quality.

10:19 Sewer infrastructure development will bring opportunities for residential and commercial growth.

12:16 Pittsboro is increasing sewer capacity to accommodate future growth

14:08 Development of sewer capacity will take a couple of years to make accurate predictions.

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