Chatham County wants to hear from citizens about Internet service

Pittsboro, NC – Chatham County continues to be concerned about large areas of the county with limited or no broadband internet service. While the county is restricted in what it can do to promote more options, the county asks residents and organizations to complete an important survey to better document the internet barriers of many residences and businesses.

Internet service“We are asking every household or organization to complete a survey to help us better communicate to state and federal officials the severity of broadband access issue in Chatham County, which likely is true in many other rural counties,” said Darlene Yudell, director of Management and Information Systems for the county.

Current state maps showing broadband coverage in North Carolina do not accurately portray the situation, according to Yudell. “It is up to us to show areas that are unserved or underserved. We also have to deal with the fact that several state regulations and laws restrict what counties can do to promote more broadband options in those areas.”

Chatham County is urging every household or business to complete the survey by November 11, 2016, but the county will continue to collect information as long as people will send it. “The  sooner you get your form in, the sooner we can develop effective strategies to bring more internet options to Chatham County.”

To take the survey online, visit:

Those who want a survey copy mailed or emailed to them should send email to or send by mail to Chatham County MIS, 158 West St., Pittsboro, NC 27312