Consumer Union writes AT&T, Verizon, FCC about changes in wireless plans, presses companies to step up effort to notify consumers

Consumers Union, the nonprofit publisher of Consumer Reports, today wrote the chief executives of AT&T and Verizon and the head of the Federal Communications Commission (FCC) regarding the companies’ recent changes to their wireless plans and the need to alert consumers. AT&T has made extensive changes to its text messaging plans and upgrade discount program, while Verizon has ended its upgrade discount program.

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